Welcome to ESI

Our service deals with the “Achilles Heel” of your business. We know that technology that works is integral to a business success. When this tool “goes down” it jeopardizes the health of the business. You need someone with a sense of urgency to respond quickly and the knowledge to help you get running again.

Our philosophy is simple: Respond as quickly as possible, be honest, be knowledgeable and be a vendor that becomes a strategic partner.

The ESI strategy is to educate our clients on their options, to create strategic solutions that meet requirements of budget and performance and then to execute beyond their expectations. We get you healthy and then we keep you that way. We are here when you need us to take care of you during your IT crisis.

When you have this strategy you create higher standards to operate your business.

Here is how we measure our success:

	The % of business we receive from referrals
	Our company turnover
	Our client retention
	Our client uptime

ESI measures these parts of our business as strategy to hold ourself to a higher standard in caring for our clients. “Our business is taking care of clients during their IT crisis,” said Mark Collis the president of ESI. “We take care of our clients’ critical business systems and we care because we impact the health of their business.”